Last updated: 11 May 2026
1. Acceptance of Terms
By accessing and using the Seren Mind website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services
Seren Mind provides sports psychology consultancy services including but not limited to performance psychology, team dynamics coaching, mental resilience training, pre-competition preparation, athlete wellbeing support, and leadership coaching.
Our services are provided on a consultancy basis and do not constitute medical treatment. We are not a substitute for medical or psychiatric care.
3. Consultations & Bookings
- Initial consultations are free and last approximately 30 minutes.
- Subsequent sessions must be booked in advance and are subject to availability.
- Cancellations must be made at least 24 hours before the scheduled appointment.
- Late cancellations or no-shows may be charged the full session fee.
4. Confidentiality
We take confidentiality seriously. All information shared during sessions is treated as strictly confidential in accordance with professional ethical guidelines. Exceptions include:
- Where there is a risk of serious harm to yourself or others
- Where required by law or court order
- Where you have provided explicit written consent for disclosure
For team engagements, clear boundaries are established at the outset regarding what information is shared with management and what remains confidential.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Seren Mind and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
6. Website Use
You agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to any part of the website
- Interfere with the proper functioning of the website
- Submit false or misleading information through our contact forms
7. Limitation of Liability
Seren Mindprovides psychology consultancy services in good faith using evidence-based approaches. However, we cannot guarantee specific outcomes or results. Our services are advisory in nature and the application of any advice or strategies is at the client's own discretion.
To the fullest extent permitted by law, Seren Mind shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
8. Professional Standards
Our practitioners adhere to the ethical guidelines and professional standards set by relevant professional bodies. All team members hold appropriate qualifications and maintain ongoing professional development.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website and services after any changes constitutes acceptance of the new terms.
10. Governing Law
These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: shreeya.serenmind@gmail.com
Phone: +91 7774052655
Address: Pune, India